Privacy Policy
Last updated: 5 October 2025
This Privacy Policy explains how TKTXReal.co.uk, operated by ABU ENTERPRISES LIMITED ("we", "us", "our"), collects, uses, and protects your personal information when you visit our website or place an order. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following personal data:
- Identity & Contact Data: name, email address, delivery address, phone number
- Transaction Data: details of products you purchase and payment records (we do not store full card numbers — payments are processed securely by Stripe)
- Technical Data: IP address, browser type, pages visited, referral source
- Marketing Preferences: your opt-in or opt-out choices for email communications
How We Use Your Information
We use your personal data to:
- Process and fulfil your orders, including arranging delivery
- Communicate with you about your order or account
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with our legal obligations
Legal Basis for Processing
We process your data based on: (a) contract performance — to fulfil your order; (b) legitimate interests — to operate and improve our business; (c) consent — for marketing communications; and (d) legal obligation — where required by law.
Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties only as necessary to operate our business, including:
- Payment processors (Stripe) for secure payment handling
- Delivery carriers (Royal Mail) to ship your order
- Email service providers for transactional and marketing emails
- Analytics providers (e.g. Google Analytics) — anonymised data only
All third parties are required to handle your data securely and in accordance with UK GDPR.
Cookies
We use cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to essential cookies required for the site to function.
Data Retention
We retain your order and personal data for up to 7 years to comply with UK tax and accounting obligations. Marketing data is retained until you unsubscribe or request deletion.
Your Rights
Under UK GDPR, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the ICO (ico.org.uk)
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL/TLS.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the site after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: info@tktxreal.co.uk